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Shipping & Returns

Shipping Policy

Master of Arms ships to all 50 United States.

Any parts not classified as a firearm to addresses within California can be shipped to California addresses. We understand that there are additional steps required by California law to ship AR lower receivers.

Return Policy

Please note: By purchasing you acknowledge all serialized items ordered can not be cancelled or refunded. All sales are final. Due to the current economic crisis please understand there can be delays.

Returns of Defective Product:

You will be delivered factory-new equipment with all included accessories and U.S. warranty. Additionally, we are happy to replace any damaged or defective merchandise for our dealers. Please inspect your equipment as soon as possible. If you find that your new product is damaged or defective, you may call Master of Arms® at (661) 703-8888. Master of Arms® will send replacement product and authorization for return of defective or damaged product. Credit for defective or damaged product will only be given if a replacement is out-of-stock or unavailable. If equipment is returned in poor condition (showing of wear, dirt, fingerprints, damaged box, missing accessories, etc.) a re-stocking fee will be assessed. Additionally, product returned as damaged or defective that is found to be in good working order may be subject to a restocking fee. Request for replacement of damaged or defective product and return authorization must be made by contacting Master of Arms® at (661) 703-8888. Any Master of Arms® product returned to Master of Arms® without proper authorization will be returned to the dealer at the dealer’s expense.

Cancellations and Returns:

Cancellations or Returns of orders placed on the website, by phone or by email are subject to a 25% Cancel/Restocking fee.

Please read our entire Firearm Shipping Policy and understand the fees you may be charged as they relate to the shipment of any order containing one or more firearms BEFORE PLACING AN ORDER on

Any firearms delivery delays due to the ATF are not a reason for cancellation and are subject to the 25% cancellation fee

IMPORTANT: Any orders placed which contain a firearm MUST have both boxes checked during the checkout process which indicates your agreement with this policy in addition to the Terms and Conditions. An order placed without indicating your agreement to the Firearm Shipping Policy AND the Terms and Conditions by checking the box next to each policy are subject to AUTOMATIC CANCELLATION. Canceled orders will have to be re-submitted.

Any questions or comments about the Master of Arms and Firearm Shipping Policy and associated fees must be brought to the attention of Master of Arms and addressed in full prior to placing an order containing a firearm.

The refund is valid good within 30 days of product received.

Refunds that have been authorized will be processed within 30 days.

Definition of Terms

The term “firearm” or “firearms” used within this policy and on, includes but is not limited to, one or more of any and all lower receiversor receiver sets in addition to pistolshandgunslong gunsriflesshotguns and other weapons or items defined as a firearm by the Federal Bureau of Alcohol Tobacco Firearms and Explosives (ATF).